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Re-Shoring, Automation

Re-Shoring, Automation and Value Chains

Re-shoring, Automation and Value ChainsWhen considering a lean value chain it can often highlight the time materials, reports, information all spend in transport or waiting.This why many organisations discover that off-shoring work can drive down labour related costs whilst driving up Work in Progress and delay responses to customers. This off-shored work, over the last 30 years […]

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Waste of Waiting

Lean Waste in Law Firms – Waiting…

Lean Waste in Law Firms – WaitingYour days are filled with brilliant, value adding, high quality work and FRUSTRATIONS. Daily Frustrations that cause you and your teams to WASTE TIME & EFFORT impacting on the value adding work you want to deliver. Most Lean practitioners will begin by explaining how you and your staff create waste and then the shutters often […]

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What is Lean Manufacturing PDF

What is Lean Manufacturing PDF

Lean Manufacturing PDFWhat is Lean Manufacturing PDFThe PDF guide below was written to give an introduction to Lean Manufacturing, just click on the title below to get your copy.The guide includes sections onRespect for PeopleThe 7 Wastes – 30 real examples of waste found in organisationsWhy Work in Progress is importantWe hope you enjoy it and […]

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Improving UK Productivity

Improving UK Productivity – Accidental Managers

How do we go about Improving UKImproving UK Productivity – Made in UKProductivity ?It may have escaped your attention in the current discussions about Brexit, trade deals, immigration and what we can do to trade elsewhere but the UK is the least productive nation in the G7. It is reckoned that UK firms are 20% less productive than […]

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lean Gemba

Lean Listening…Can you last 18 seconds?

In this video, Tom Peters, who with Robert J. Waterman wrote “In Search of Excellence”, challenges us about listening.In it he uses the example of a doctor; a professional who spent many years in studying and encounters patients who may define their similar problems in different ways.He challenges us to consider;What is the number 1 source […]

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Voice of the Customer or Voice of the Customers

Voice of the Customers? #1Do you have one customer type or more than one?  In this, another of the TED.com talks that have inspired us, we share the insights of Malcom Gladwell. In this video he explores the concept of the “Perfect Pepsis”, the story behind Ragu and how you can gain more customers and expand […]

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Listen… the best way to help people improve?

When we talk about Gemba, going to the place and observing it does conjure up the image of someone watching. Equal to this though is the need to observe through listening.This is the first of a series of posts where we share TED.com talks that we have found useful in developing our skills or highlighting […]

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Legal Department Capacity Planning

A Lawyer walks into a bar……A Lawyer walks into a bar…A couple of weeks back one of our team was in a bar and got chatting to a lawyer*. During the conversation, the lawyer picked up a pen and started making notes about what they were talking about.We decided we’d share with you one of the insights he […]

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Continuous Improvement in Legal Departments

Continuous Improvement in Legal DepartmentsOkay, we all know the story, you’re waiting for something to happen about continuous improvement in Legal Departments. Then all of sudden like buses, the stories start to arrive at once.On Friday last it was the turn of LexisNexis to publish their discussion paper Measuring the in-house Legal Teamproduced by their In-House Advisory Board, […]

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Lean Manufacturing the 7 Wastes – What are They?

Lean Manufacturing the 7 Wastes – What Are They?Listen to any Lean Practitioner and within a short while they’ll talk of Waste and in particular 7 types of waste.Within Lean Manufacturing the 7 Wastes are fairly well defined  and they help us to classify types of waste; this helps firstly identify them, it gives clues as […]

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