Monthly Archives: May 2010

Lean Management Thinking @ Starbucks

Lean Management Thinking @ StarbucksIn case you missed it Starbucks claimed Lean Management Thinking was behind a tripling of profits and a dramatic surge in customer satisfaction in recent weeks. What exactly did they do?According to this Lean Japanese Techniques story in The Wall Street Journal, theySaved between 20 and 33% of the processing time  in making coffee, […]

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