Lean Training for Law Firms & Departments (UK)

Lean Training for Law Firms

Our Legal Lean Training helps legal teams to

• turn work round to clients faster – reducing WIP & Lock-up,
• improve Processes & Productivity,
• to take on more responsibility and be more accountable.

Our Lean training courses for law firms are what we offer to firms looking to equip their own staff with the

• Skills
• Experiences &
• Techniques

To embed and SUSTAIN IMPROVEMENTS.

Improvements that will help you, your staff and your firm to deliver work faster and with fewer delays.

Our Lean Training, Productivity Improvement Training, Business Process Improvement training, whatever you want to call it should be designed to allow you and your staff

• TIME to actually apply the techniques and experience them,
• TIME to receive coaching and feedback,
• TIME to hone their SKILLS before learning a new one.

There are in excess of 50 Lean, Process Improvement techniques; some will be more important to your business, your firm than others.

You can learn these but you will need time to apply them.

Lean Law Training Course Contents

The Lean training we offer for law firms includes areas such as those below; though each training course can be designed for your specific needs (the clients you serve, the technology you use, the management structure you have).

• Getting Work to “Flow”
• Process Mapping
• Value Stream Mapping
• Problem Identification
• 5S
• Quality Tools
• Work In Progress – “Takt” Time
• SIPOC
• Daily Management
• Improvement Identification

Lean Training For Law Firms – Experiential Based Training

Our main training offering is based around a group of people from a single firm undergoing the training. Each attendee is tasked with identifying and completing an improvement project. This means two things;

1. The training is focussed on generating a return to the business either in time, cost reduction or better client service – often ALL 3 result.
2. The training has to be structured around Learning and Implementation – as opposed to Learning and Certification.

HOW? 

Efficiency in Law Firms – clear desk policy?

Every day you are faced with frustrations. Frustrations that mean you are;

• waiting for information, paperwork, emails to be returned – checking this information for errors,
• stopping and re-starting work due to interruptions,
• waiting for call backs from clients and third parties,
• checking the work of others for errors and compliance,
• searching for notes in a file, on a PC, across different software screens,
• generating bills and checking invoices bills,
• providing a Rolls Royce service for Mini revenues….

These (and the another 40+ frustrations we have seen whilst working with legal teams) Waste Your and Your Teams Time and Effort. 

These Frustrations delay work to clients and increase Lock-Up, WIP. 

The 8 areas of Frustration lead to the 8 Wastes found in Lean Management projects.

All the Daily FRUSTRATIONS are listed in our latest FREE PDF booklet*

“Daily FRUSTRATIONS – STOP throwing time and effort away!“

The Good News? these frustrations CAN BE removed or reduced – meaning you get more time to do the work you want and deliver improved work faster to your clients.

*The booklet includes a Time Wasted Calculator for you and your firm.

“The Frustrations book listed many of the things we lose time on and the lost time calculations were frightening for our firm”

Senior Partner – regional firm

Using the Frustrations Booklet

The booklet takes about 10 minutes to read through and complete the Time Wasted Frustration Calculator.

When you’ve done it yourself, share the book with colleagues, staff in other departments, get them to complete the Time Wasted Frustration Calculator.

Work out how much time you are losing to the Frustrations and see if it starts a discussion about improvement in your firm.

What can Lean Management deliver for Law Firms?

• Faster Delivery to clients; 20-40% faster, we’ve seen an example of 60 days taken down to 8 days.
• Improved communications to your clients about progress and costs.
• Reduced Costs –  becoming more efficient means you can identify ways to reduce costs. (15-30% can be achieved)
• Faster Delivery brings the benefit of reduced WIP & Lock-up.
• Embed improvements in the way work is delivered.
• Deliver a STRATEGIC advantage over your competitors.

Levantar have developed a number of services for law firms looking at continuous improvement, process improvement or productivity;

• whether you are just starting to consider options,
• want initial training,
• want to discover what Lean management could bring to your firm etc..

We also have a small but growing number of Continuous Improvement Case Studies for Law Firms and Lean Management in Law Firms Blog stories which you are welcome to contact us about.

We also have a number of articles on Lean in Law Firms which we are happy to send through.

Just drop an email to Mark@levantar.co.uk to get your free copy or to find out more.

Lean and Process Improvement techniques have been delivering efficiency improvements in large and small businesses since the mid 1980’s.

In the legal world the adoption of such techniques has been much slower and is still being established. 

In the past month you and your team will have become frustrated the activities listed in our latest Frustrations Guide. 

All of the frustrations we list are things that we know legal staff tell their friends, their partners about their business -it really is a list of things that frustrate you and your staff.

All of the frustrations we list, waste your time and effort.   

We know because our clients have told us. 

Time and effort you could have put into other matters, files, tasks, & activities. 

Time that costs you money!

Read Our Lean Management Legal Blog for our latest insights to productivity and efficiency improvement in factories and operations management.

Go here for our general Lean Improvement Stories can be found here.

LEVANTAR     (verb) – to lift, to raise up