Four Digital Leadership Skills for Success

Digital Leadership Skills For Success

Digital Leadership Skills for Success

Digital Leadership Skills for Success

In Summer 2020, with Covid, Zoom and remote working being front of mind in organisation across the globe.

We were given the opportunity, by the Moeller Institute at Cambridge University, in the UK to share our insights on the digital leadership skills needed to make digitalisation projects a success.

The Moeller Institute provide executive education programmes, in the relatively young field of leadership studies.

What did we discover?

You can read the whole article Making Your Digitalisation Project Succeed here in their leadership magazine Inspire, The New Leadership Toolkit.

(Our article is on Pages 12-13 as part of a series of articles on Leadership).

Four Digital Leadership Skills For Project Success

As a snapshot, we found that

  • 84% of digital project fail, according to Forbes.
  • Many people use the terms Digital, Automation and Digitalisation interchangeably, when in practice and application they have distinct meanings and should be used at different stages of projects. They also impact how your staff, suppliers, customers and prospects can work in different ways, as technology is adopted.

By defining these terms we were able to explore the requirements for leadership and come up with 4 key Digital Leadership Skills that will be needed now and in the future.

In this list they are not in any hierarchy,  but from our existing work in business change and improvement, which digitalisation should provide, we came up with these four areas;

Digital Leadership Skills For Success

  1. Collaboration and Engagement – Digital projects bring teams together which span across functions, across organisations, across companies in ways never seen at scales before. Challenging traditional measurement and management practices.
  2. Systems Understanding – Digitalisation will expose functional or silo thinking. There is another way, Systems Thinking, provides a series of tools that may help.
  3. Enablement and Empowerment – Digitalisation doesn’t always remove work but it can shift who does it, to improve the processes.  It will empower and enable, staff, suppliers. customers and prospects.  Are you ready to listen to their experience and feedback, and act in real time?
  4. Continuous Learning – Automation and Digitalisation has led to roles being redefined. Are you and your staff ready for this?


DAD – Digitise, Automation and Digitalisation – do you have the skills to make your Digitalisation project a success?


P.S. If you have any questions or thoughts on this then make comments below.

If you want to find out more about our Digital Maturity Assessment or Digital Process Improvement services then call Mark on 01904 277007 for a free chat.

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