Easy, Onions. Why Did I Get Into Improvement? People + Crispy Fried Onions Crispy Fried Onions to be precise. My first full time job after University was a baptism in a growing business. Overseeing the processing of vegetables in a business supplying 5 sister factories. We bought daily, made daily, stock turns were measured in […]
In Summer 2020, with Covid, Zoom and remote working being front of mind in organisation across the globe. We were given the opportunity, by the Moeller Institute at Cambridge University, in the UK to share our insights on the digital leadership skills needed to make digitalisation projects a success. The Moeller Institute provide executive education […]
Business Process Mapping Tips #4 Go and Check Observe the Work being Done, the Orders being made; the actual work you are paying for, the movement of people and parts, the checking, the paperwork or software being filled in, the looking for parts, information; the Work In Progress being stored. Listen to the Staff […]
Business Process Mapping Tips #3 Everyday, you work on orders that go through all the main steps every time. These are the Runners. Twice a week, or 20% of orders use all the main steps but have a few extra steps that depends on exactly what the customer wants. These are the Repeaters. […]
Business Process Mapping Tip #1 We often get asked about Business Process Mapping so I’m sharing a series of tips that I hope you find of use. The first step in Business Process Mapping is to establish, Why Are We Mapping A Process? There are lots of reasons why you might wish to map a […]
Thinking Outside the Box for Improvement? Improvement – Square WatermelonSquare Watermelons are a thing.Why? they fit in fridges easier,they don’t roll around,they are easier to cut.Understanding what your customers need and what they will pay for it can open up new variants of your existing products and services.Do you need to really think outside the box?Or […]
How do we go about Improving UKImproving UK Productivity – Made in UKProductivity ?It may have escaped your attention in the current discussions about Brexit, trade deals, immigration and what we can do to trade elsewhere but the UK is the least productive nation in the G7. It is reckoned that UK firms are 20% less productive than […]
In this video, Tom Peters, who with Robert J. Waterman wrote “In Search of Excellence”, challenges us about listening.In it he uses the example of a doctor; a professional who spent many years in studying and encounters patients who may define their similar problems in different ways.He challenges us to consider;What is the number 1 source […]
