“A lean organisation understands what constitutes true customer value and focuses on managing and refining its key processes to continuously improve the value it provides.” This quote is take from an article (PDF) written in 2010 for Law Business Review. It was at a time when law firms were exploring Lean and had little experience […]
In case you missed it Starbucks claimed Lean Management Thinking was behind a tripling of profits and a dramatic surge in customer satisfaction in recent weeks. What exactly did they do? According to this Lean Japanese Techniques story in The Wall Street Journal, they Saved between 20 and 33% of the processing time in making coffee, which […]
Lean Management – What are the Traits?Sometimes we are told by our customers that they are eager to learn from us;senior engineer and newly hired employeelearn the techniques of lean management,learn the continuous improvement processes,and often we go about our roles ensuring they have the correct tools and techniques to go forth and banish waste […]
