J.Stephen Poor, chairman of Seyfarth Shaw, in his article for The New York Times, financial news service DealB%k, offers that lawyers today should be asking non-traditional questions. Questions to meet the changing demands of the buyers of legal services; How can I apply resources more effectively? How can I shorten cycle time? How can I […]
Business Process Mapping Tips #3 Everyday, you work on orders that go through all the main steps every time. These are the Runners. Twice a week, or 20% of orders use all the main steps but have a few extra steps that depends on exactly what the customer wants. These are the Repeaters. […]
13,000 Hours Saved – 40% of Legal Forms Contained Errors. How could a business processes that failed 40% of the time still be around today? How? Thank fully it may not be and lessons from it may lead to a saving of 13,000 hours of work for the UK HM Courts Services. A process as […]
Thinking Outside the Box for Improvement? Improvement – Square WatermelonSquare Watermelons are a thing.Why? they fit in fridges easier,they don’t roll around,they are easier to cut.Understanding what your customers need and what they will pay for it can open up new variants of your existing products and services.Do you need to really think outside the box?Or […]
Workflow Waste in Law Firms – Over 20% of Time Time Wasted”Only in becoming a general manager did I recognize the waste that law firms and in-house counsel design into their workflows – waste that I estimate at 20 to 40% of what companies pay them.” I’ve just read this on this blog post. https://www.controllingcorporatelegalcosts.com/about-me/If you’re paying […]
Lean Waste in Law Firms – WaitingYour days are filled with brilliant, value adding, high quality work and FRUSTRATIONS. Daily Frustrations that cause you and your teams to WASTE TIME & EFFORT impacting on the value adding work you want to deliver. Most Lean practitioners will begin by explaining how you and your staff create waste and then the shutters often […]
