Author Archives: Mark Greenhouse

Everyone is Responsible For Improvement

EVERY employee has two jobs??…Toyota, the company who have been progressing improvement since the days they made textile looms, take a very progressive and long-term view on kaizen (change good) and employee engagement.(I don’t think they called it Lean, the word doesn’t exist in the index of the Toyota Production System book by Taiichi Ohno, published […]

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Post Title Here

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Etiam congue diam gravida arcu porta feugiat. Pellentesque convallis laoreet pellentesque. Sed scelerisque rhoncus felis. Aliquam euismod vestibulum nisl, sed congue mi condimentum sit amet. Maecenas scelerisque convallis lacus, a sollicitudin sapien mollis in. Morbi id orci ac turpis convallis faucibus nec in felis. Suspendisse potenti. Nam […]

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Lorem ipsum dolor

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Etiam congue diam gravida arcu porta feugiat. Pellentesque convallis laoreet pellentesque. Sed scelerisque rhoncus felis. Aliquam euismod vestibulum nisl, sed congue mi condimentum sit amet. Maecenas scelerisque convallis lacus, a sollicitudin sapien mollis in. Morbi id orci ac turpis convallis faucibus nec in felis. Suspendisse potenti. Nam […]

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Suspendisse potenti amet

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Etiam congue diam gravida arcu porta feugiat. Pellentesque convallis laoreet pellentesque. Sed scelerisque rhoncus felis. Aliquam euismod vestibulum nisl, sed congue mi condimentum sit amet. Maecenas scelerisque convallis lacus, a sollicitudin sapien mollis in. Morbi id orci ac turpis convallis faucibus nec in felis. Suspendisse potenti. Nam […]

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Nam in vulputate

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Etiam congue diam gravida arcu porta feugiat. Pellentesque convallis laoreet pellentesque. Sed scelerisque rhoncus felis. Aliquam euismod vestibulum nisl, sed congue mi condimentum sit amet. Maecenas scelerisque convallis lacus, a sollicitudin sapien mollis in. Morbi id orci ac turpis convallis faucibus nec in felis. Suspendisse potenti. Nam […]

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Cras sed est vestibulum

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Etiam congue diam gravida arcu porta feugiat. Pellentesque convallis laoreet pellentesque. Sed scelerisque rhoncus felis. Aliquam euismod vestibulum nisl, sed congue mi condimentum sit amet. Maecenas scelerisque convallis lacus, a sollicitudin sapien mollis in. Morbi id orci ac turpis convallis faucibus nec in felis. Suspendisse potenti. Nam […]

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Aenean vitae nulla sit

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Etiam congue diam gravida arcu porta feugiat. Pellentesque convallis laoreet pellentesque. Sed scelerisque rhoncus felis. Aliquam euismod vestibulum nisl, sed congue mi condimentum sit amet. Maecenas scelerisque convallis lacus, a sollicitudin sapien mollis in. Morbi id orci ac turpis convallis faucibus nec in felis. Suspendisse potenti. Nam […]

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Process Reengineering Law Firms

Process Reengineering Law FirmsJ.Stephen Poor, chairman of Seyfarth Shaw, in his article for The New York Times, financial news service DealB%k, offers that lawyers today should be asking non-traditional questions. Questions to meet the changing demands of the buyers of legal services;How can I apply resources more effectively?How can I shorten cycle time?How can I […]

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Lean Customer Service

Lean Customer ServiceLean customer service; cut costs and grow business – is often the mantra of improvement professionals though examples can sometimes be difficult to find.Take a look at the projects you’ve completed how many are internally focused and how many have come from real customer insight.  When was the last time your improvement team sat down […]

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